Click & Collect

How It Works:

  1. Select Pickup: Choose “Pickup” at checkout, and we’ll notify you when your order is ready.
  2. Collect Your Order: Head to our pickup location with your confirmation email.
  3. Please wait for our notification before coming to collect your order. If you arrive early, your items may not be ready.

Pickup Location:
Pilkington Park, Unit 4, 167 Pilkington Road, Point England.

Pickup Hours:

  • Tuesday to Friday: 10am - 3pm
  • Saturday: 9am - 2pm (Closed on public holidays)

Important Info:

  • Collection Deadline: You have 14 days from receiving your confirmation email to collect your order. After that, we can’t guarantee availability.
  • Late Collections: If you collect after 14 days, we’ll do our best to fulfil your order. If items are out of stock, you’ll be offered a full refund or the option to wait for the next shipment.
  • What to Bring:
    • Order confirmation
    • A valid photo ID (Driver's Licence, Passport, 18+ Card, or Student ID)

Before You Leave:
Check your order and items for any issues. Once you leave the collection site, we assume you’re satisfied with their condition.

Our Commitment:
We’re committed to quality. If you receive any missing parts or have issues due to a manufacturing fault, we’ll take full responsibility.

Thank you for choosing Living Culture. We appreciate your business and hope you enjoy your new purchase!