Click & Collect

How It Works:

  • Select Pickup: Choose “Pickup” at checkout, and we’ll notify you when your order is ready.

  • Schedule Your Visit: Once you receive the notification, please [book your pick up time here].

  • Collect Your Order: Head to our pickup location at your scheduled time with your confirmation email.

Note: Please wait for our notification and ensure your time is booked before coming. If you arrive early or without an appointment, your items may not be ready.

Pickup Location:
Pilkington Park, Unit 4, 167 Pilkington Road, Point England.

Pickup Hours: 8am to 4pm (Mon-Sat) except public holidays.

Important Info:

  • Collection Deadline: You have 14 days from receiving your confirmation email to collect your order. After that, we can’t guarantee availability.
  • Late Collections: If you collect after 14 days, we’ll do our best to fulfil your order. If items are out of stock, you’ll be offered a full refund or the option to wait for the next shipment.
  • What to Bring:
    • Order confirmation
    • A valid photo ID (Driver's Licence, Passport, 18+ Card, or Student ID)

Before You Leave:
Check your order and items for any issues. Once you leave the collection site, we assume you’re satisfied with their condition.

Our Commitment:
We’re committed to quality. If you receive any missing parts or have issues due to a manufacturing fault, we’ll take full responsibility.

Thank you for choosing Living Culture. We appreciate your business and hope you enjoy your new purchase!